Executive Biographies
Within the Tone Leisure team we provide extensive strategic and management experience - over 60 years of leisure experience and 20 years experience in commercial organisations. We pride ourselves on our ability to improve performance through training, motivation and innovation.
Within our team we provide a range of support services including; Finance, Human Resources, and technical management, as well as payroll, marketing and business development. One of our Executive Directors is directly responsible for the delivery of leisure services for each contract, visiting, managing and motivating staff on a weekly basis.
Our Executive Directors are;
Juliette Dickinson, B.Ed (Hons), DMS, MBA - Managing Director - Has over 20 years experience in the leisure industry and is commercially minded with a strong track record of business achievement and innovation within public services. A keen innovator and driver of change and someone who recognises the need to plan and strategically position the business service. Extensive experience in leading and motivating large teams.
Robert Warner. B.ENG(Hons), ACA. - Finance Director - Over 20 years experience working for large commercial organisations, including KPMG, Mothercare and Bhs, BAE systems. A Chartered Accountant with a broad range of commercial experience gained from working in the retail, engineering and service sectors, with FTSE100 and smaller companies. Decisive, committed and enthusiastic and with a passion for business. Has a fundamental belief in partnership, innovation and integrity.
Joel Chapman. MSc, MILAM, CIM. - Commercial Director - Over 20 years experience in the leisure industry and a proven track record in marketing, programming, innovation and promotion, as well as an extensive understanding of the operational side of the leisure industry. Highly motivated to improve the customer experience in local leisure centres, generate external funding to enhance facilities and develop initiatives and strategies which focus on customer service improvement, brand development, health and fitness management and retention.
Theresa England. DMS - Operations Director - An experienced Leisure Manager with over 16 years general management experience gained in Local Authority, Private and Trust Sectors. Particular interest and expertise in the implementation of quality management systems. Extensive experience of managing large teams through periods of change, an integrative leader who enjoys achieving business goals through people.
Within our team we provide a range of support services including; Finance, Human Resources, and technical management, as well as payroll, marketing and business development. One of our Executive Directors is directly responsible for the delivery of leisure services for each contract, visiting, managing and motivating staff on a weekly basis.
Our Executive Directors are;
Juliette Dickinson, B.Ed (Hons), DMS, MBA - Managing Director - Has over 20 years experience in the leisure industry and is commercially minded with a strong track record of business achievement and innovation within public services. A keen innovator and driver of change and someone who recognises the need to plan and strategically position the business service. Extensive experience in leading and motivating large teams.
Robert Warner. B.ENG(Hons), ACA. - Finance Director - Over 20 years experience working for large commercial organisations, including KPMG, Mothercare and Bhs, BAE systems. A Chartered Accountant with a broad range of commercial experience gained from working in the retail, engineering and service sectors, with FTSE100 and smaller companies. Decisive, committed and enthusiastic and with a passion for business. Has a fundamental belief in partnership, innovation and integrity.
Joel Chapman. MSc, MILAM, CIM. - Commercial Director - Over 20 years experience in the leisure industry and a proven track record in marketing, programming, innovation and promotion, as well as an extensive understanding of the operational side of the leisure industry. Highly motivated to improve the customer experience in local leisure centres, generate external funding to enhance facilities and develop initiatives and strategies which focus on customer service improvement, brand development, health and fitness management and retention.
Theresa England. DMS - Operations Director - An experienced Leisure Manager with over 16 years general management experience gained in Local Authority, Private and Trust Sectors. Particular interest and expertise in the implementation of quality management systems. Extensive experience of managing large teams through periods of change, an integrative leader who enjoys achieving business goals through people.